bg77 Privacy Policy

01 Introduction

bg77 ("bg77", "we", "us", "our") operates the online gaming platform at bg77.biz and related services (collectively, the "Services"). This Privacy Policy describes how bg77 collects, processes, stores, and discloses personal data about individuals who register accounts, visit the bg77 website, or otherwise interact with our Services ("you", "your", "Player").

bg77 is committed to handling personal data responsibly and in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and other applicable data protection legislation. By using the bg77 platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read in conjunction with bg77's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

02 Who We Are (Data Controller)

For the purposes of applicable data protection law, bg77 acts as the Data Controller in respect of personal data collected from players and visitors to bg77.biz. As Data Controller, bg77 determines the purposes and means by which personal data is processed.

bg77 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO through our support channels listed in Section 14 of this Policy.

03 Personal Data We Collect

bg77 collects personal data through various means, including directly from you during account registration, through your use of the Services, and automatically through technical systems. The categories of personal data we collect include:

bg77 does not collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or medical records) unless specifically required by applicable law or regulation (e.g., responsible gaming assessments).

04 How bg77 Uses Your Personal Data

bg77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your bg77 account, including processing your registration, verifying your identity, and managing your account settings.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods; to verify payment authenticity; and to maintain financial records as required by law.
• Service Delivery: To provide access to bg77's gaming services, including live casino, slots, bingo, sports betting, and other platform features.
• Legal & Regulatory Compliance: To comply with bg77's obligations under Philippine law, including KYC requirements, anti-money laundering (AML) obligations, age verification requirements (21+), and any applicable PAGCOR directives.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, unauthorised account access, money laundering, bonus abuse, and other prohibited conduct; to maintain the security and integrity of the bg77 platform.
• Responsible Gaming: To identify and support players who may be experiencing problem gambling behaviour; to enforce responsible gaming tools such as deposit limits, self-exclusion, and session timers.
• Customer Support: To respond to your enquiries, resolve complaints, and provide technical assistance via live chat, email, and other support channels.
• Marketing Communications: To send you relevant promotional offers, bonus announcements, and platform updates by email or SMS, where you have consented to receive such communications. You may opt out at any time by contacting our support team.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve bg77's platform features, game selection, and user experience.

05 Legal Basis for Processing

bg77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Consent: Where you have given your explicit consent for a specific processing activity (e.g., receiving marketing communications). You may withdraw consent at any time.
• Contractual Necessity: Processing required to perform the contract between you and bg77 (i.e., your account registration and use of the Services under the Terms & Conditions).
• Legal Obligation: Processing required to comply with bg77's legal obligations, including KYC, AML, tax reporting, and applicable gaming regulations.
• Legitimate Interests: Processing necessary for bg77's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your privacy rights.

06 Data Sharing & Disclosure

bg77 does not sell, rent, or trade your personal data to third parties. bg77 may share your personal data with the following categories of recipients only where necessary and on a need-to-know basis:

• Payment Processors: GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank) require transaction data to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers that assist bg77 in verifying player identity and age as required by law.
• Game Providers: Licensed third-party game software providers may receive anonymised gameplay data necessary to deliver their games on the bg77 platform.
• Regulatory Authorities: bg77 may be required to disclose personal data to PAGCOR, the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law or court order.
• IT & Security Service Providers: Technology partners that provide hosting, cybersecurity, fraud detection, and platform maintenance services to bg77, all of whom are contractually bound to maintain data confidentiality.

All third parties with whom bg77 shares personal data are required to process that data in accordance with applicable data protection law and bg77's data processing agreements.

07 Cookies & Tracking Technologies

bg77.biz uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. The types of cookies used by bg77 include:

• Strictly Necessary Cookies: Essential for the operation of the bg77 platform, including session management, login authentication, and security features. These cannot be disabled without impacting platform functionality.
• Performance Cookies: Used to collect anonymised data on how visitors use bg77.biz — pages visited, time on site, error reports — to help bg77 improve platform performance.
• Functional Cookies: Remember your preferences (e.g., language settings, preferred game category) to personalise your bg77 experience on return visits.
• Analytics Cookies: Used by bg77 to understand aggregate usage patterns, measure the effectiveness of promotional campaigns, and improve the platform.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the bg77 platform.

08 Data Retention

bg77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods generally apply:

• Account & Identity Data: Retained for the duration of your bg77 account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations and Philippine gaming law.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with financial record-keeping requirements.
• Gaming History: Retained for the duration of your account plus three (3) years following account closure.
• Support Communications: Retained for two (2) years from the date of the interaction.
• Technical & Log Data: Generally retained for twelve (12) months from the date of collection.

Following the applicable retention period, personal data is securely deleted or anonymised in accordance with bg77's data destruction procedures.

09 Data Security

bg77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bg77 platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls ensuring bg77 staff can only access personal data necessary for their specific function.
• Regular security audits and penetration testing by independent security professionals.
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of login security.
• Continuous monitoring of the bg77 platform for suspicious activity and potential security incidents.

While bg77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, bg77 will notify affected players and the relevant authorities as required by applicable law.

10 Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in respect of your personal data held by bg77:

• Right to Access: You have the right to request a copy of the personal data bg77 holds about you, including how it is being used.
• Right to Correction: You have the right to request correction of inaccurate or incomplete personal data held by bg77.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bg77's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe bg77 has handled your personal data in breach of the DPA.

To exercise any of your rights, please contact bg77 via live chat or email (see Section 14). bg77 will respond to all valid requests within thirty (30) days of receipt.

11 Children's Privacy & Age Restriction

The bg77 platform is strictly intended for individuals who are 21 years of age or older. bg77 does not knowingly collect personal data from individuals under the age of 21. If bg77 becomes aware that personal data has been collected from a person under the age of 21, such data will be immediately deleted and the associated account will be permanently closed.

If you are a parent or guardian and believe that a minor has registered on the bg77 platform, please contact our support team immediately via live chat so that we may take appropriate action.

12 International Data Transfers

bg77 primarily processes and stores personal data within the Philippines. Where data is transferred to service providers or technology partners located outside the Philippines, bg77 ensures that appropriate safeguards are in place, including contractual data processing agreements, to ensure that your personal data receives a level of protection consistent with the Data Privacy Act of 2012 and this Privacy Policy.

bg77 will not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate additional safeguards.

13 Amendments to This Privacy Policy

bg77 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, bg77 will notify registered players via email or a prominent notice on bg77.biz. The "Last updated" date at the top of this page reflects the date of the most recent revision.

Your continued use of the bg77 platform following any notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you must cease using the bg77 platform and may request account closure by contacting our support team.

14 Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the personal data bg77 holds about you, please contact us through any of the following channels:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Contact details for the NPC are available on the official Philippine government website.